Contact Option

Home|Contact us

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

  • Email
  • Telephone
  • Fax


For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:

For sales, marketing, or business partner info:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. PlanetJ customers may also use our telephone support center to contact a service representative during regular business hours


Live Customer Care Center

(888) 868-5663 Monday to Friday 8:00am to 5:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.


(866) 756-3514

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